Address: 28 Chestnut Street, Portsmouth, NH 03801
Phone: (603) 436-2400
Hours: 12 noon to 6pm, Monday - Saturday, closed most holidays. On performance days the Box Office remains
open until 30 minutes after curtain time. For Sunday matinee performances the Box Office opens at noon, for Sunday evening performances the Box Office opens at 4pm.
Ticket Sales:
All major credit cards are accepted. Tickets may be purchased in the following manner:- Online: Visit www.tickets.themusichall.org anytime. Online orders are subject to a $4.00 per ticket nonrefundable service fee.
- By Phone: Call (603) 436-2400 during regular Box Office hours. Phone orders are subject to a $4.00 per ticket nonrefundable service fee (maximum charge $20.00).
- In Person: Visit the Box Office in the lower lobby of the theater at 28 Chestnut Street.
- By mail: Fill out an order form (enclosed with our season brochure) and mail to: The Music Hall Box Office, 28 Chestnut Street, Portsmouth, NH 03801.
Discounts:
Discounted tickets for Music Hall presented events may be available to members (Advocate level and above), children (under 12), students, and senior citizens (age 60 and over).
Group Rates:
Group rates may be available for certain performances.
Email: Mark Pruett or phone 603.433.3100 x 25 for more information.
Last Call Tickets:
When available, discounted tickets for Music Hall presented events may be purchased on a "first come, first served" basis at the Box Office, 15 minutes prior to curtain time.
Gift Certificates:
Available in any denomination at the Box Office, redeemable toward any Music Hall presented event. Gift Certificates and credits must be redeemed during regular Box Office hours.
Refunds & Exchanges:
Tickets to a “The Music Hall Presents” event may be returned to the box office no later than 48 hours before the event only for a credit toward another “The Music Hall Presents” event. Within 48 hours of an event, tickets may be returned to the box office as a tax-deductible donation to The Music Hall. There are no refunds or exchanges for non-“The Music Hall Presents” events. If a performance is canceled or postponed, a full refund of the printed ticket price will be available through the box office (phone and internet service fees are non-refundable).
Weather:
The Music Hall does not close for inclement weather, and does not give refunds or exchanges to those unable to attend an event because of weather. The Music Hall does everything in its power to remain open for all performances. If the performers are in-house, the show goes on. The only exception is if the governor of New Hampshire declares a state of emergency.
Parking:
The Music Hall does not offer private parking, however a drop-off area located at the corner of Chestnut St. & Porter St. provides access to the lobby. The Portsmouth Parking Garage is located on Hanover Street (with additional entrances on Fleet and Ladd streets), a short walk to The Music Hall.
Disabled Access:
The Music Hall is a multi-level historical facility. A staffed elevator provides direct access to the theater's orchestra level of the auditorium and the concessions lobby on the second level. A limited amount of accessible seating is available to patrons with disabilities and their family or friends. Our staff makes every effort to assist and accommodate all patrons. The Music Hall is equipped with an FM assisted listening device available to patrons who are hard of hearing. A unisex accessible restroom is located on the street level. For specific ticket or access information, please call the box office at (603) 436-2400. One-month advance notice for sign language interpretation is requested. For individuals who do not use traditional print, please call to request large print or Braille formats. The Music Hall thanks the Rye Lions for providing a wheelchair for use by our patrons. Please make any special seating requests when ordering tickets.