Photo credit: Sydney Bilodeau Photography/SydneyBPhoto.com

Patron Services at The McKeon Ticketing Hub

Phone: 603.436.2400
Hours: 11am – 5pm, Tuesday – Sunday
Closed Mondays and all federal holidays

ACCESSIBILITY

In both theaters:

  • Wheelchair seating is available for purchase; accessible seating is available to patrons with disabilities and their guests. All accessible seating is available for sale at the lowest publicly advertised price.
  • Sensory bags are available to use during a performance. Each sensory bag contains an array of tools, including a wiggle cushion, sound reducing earmuffs, weighted lap blanket, sunglasses, fidget array and social story. Sensory bags may be checked out from the Historic Theater Box Office.
  • Please make special seating requests when ordering your tickets. Wheelchair seating can be purchased online.
  • For specific ticket or accessibility information, please call Patron Services at 603.436.2400.
  • Our staff makes every effort to assist and accommodate all patrons.

The Historic Theater is a multi-level facility. The corner of Chestnut St. & Porter St. provides access to the lobby through the front doors.

  • A staffed elevator provides direct access to the orchestra level, including the upper concessions lobby. Stairs lead to the balcony from the orchestra level.
  • Accessible restrooms are located in the lower lobby.
  • The Historic Theater is equipped with assistive listening devices available to patrons, which can be checked out at the Historic Theater Box Office supported by McKeon Charitable Giving on the day of the event.
  • We have booster cushions available for children, and seat & back cushions for adults, which may be checked out at the Historic Theater Box Office supported by McKeon Charitable Giving.

The Lounge is also a multi-level facility with an elevator that leads to accessible restrooms on the lower level.

For an independent assessment of The Music Hall’s accessibility, please read Access Navigator’s conclusions.