We’re back up and running and better than ever!

For the last two years we have been conducting focus groups about our patrons’ experiences here at The Music Hall. We heard from almost everyone that trying to buy tickets on our website made you want to throw your computer out the window and we knew we needed to make a change.  After extensively researching different companies, we selected a system that will meet our needs, keep your computers safe, and assure your privacy.

This week we transitioned into our new system. Now when you buy tickets you will see a seat map that is color coded by price. Any available ticket will show up in a color that corresponds to the key at the top of the page. Unavailable seats will show up grey with an X on them.

If you click on a “super saver” seat, a notification will pop up to tell you what the obstruction is and to confirm that you would like to purchase the seat.

Once you’ve made your selections, click the “check out” button to see your shopping cart. Take a moment to confirm your seat choices and pick how you’d like to receive your tickets.

From here you have two options. You can log into your account or continue on as a guest. Members need to log in to receive their member discounts and other benefits. Please note that all Music Hall Members will need to create a new login account. (For security reasons we are unable to transfer usernames and passwords from our old system.) For more information on creating your new login please check your email—we will be sending instructions to members this week from the email address .(JavaScript must be enabled to view this email address). Once you’ve entered in your info you’ll continue on just as you would with any other online shopping.   

We hope that you find this new ticketing system to be much more user friendly, if you have any questions about it please feel free to call or stop by the box office; open 12pm-6pm Monday- Saturday.